Terms of Use

Effective: 6 April 2026

These terms constitute a binding agreement between you and Aurolabs AB ("Aurolabs", "we", "us") governing your use of the Aurolabs decision intelligence service (the "Service"). By creating an account or using the Service, you agree to these terms in their entirety.

1. Business use only

If you are an individual acting outside a professional or business capacity, you should not use this Service.

2. The Service

Aurolabs provides an AI-powered decision intelligence platform. You submit questions or decision contexts, and our system generates research reports using multiple AI models and publicly available sources. The Service is a research input tool, not a source of professional advice.

3. Account and eligibility

• You must be at least 18 years old and have the legal authority to enter into this agreement on behalf of yourself or your organisation.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
• One person or organisation per account. Account sharing is not permitted.
• We may suspend or terminate accounts that violate these terms, with notice where practicable.

4. AI-generated content — no accuracy guarantee

Specifically:

• Reports are not financial, legal, medical, tax, or strategic business advice of any kind.
• The Service is a research input, not professional advice. You must not rely on it as the sole basis for any decision.
• Sources cited in reports have not been individually verified by humans for accuracy or completeness.
• The "adversarial review" feature uses AI to critique AI. It is not a human editorial review.
• No representation is made that any output is accurate, complete, current, or fit for any particular purpose.

See our AI Disclosure for full details on how AI is used in the Service.

5. No warranty

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. To the maximum extent permitted by applicable law, we expressly disclaim all warranties, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, and non-infringement
• Any warranty that the Service will be uninterrupted, error-free, or secure
• Any warranty regarding the accuracy, reliability, or completeness of any generated content
• Any warranty that outputs will meet your specific requirements or expectations

6. Limitation of liability

To the maximum extent permitted by applicable law:

6.1 Content liability — zero

Aurolabs AB, its founders, directors, officers, employees, and agents accept no liability whatsoever for any loss, damage, or harm arising from the content of AI-generated reports, analyses, or any other Service output. This includes, without limitation, any decisions made, actions taken, or omissions made in reliance on such content.

6.2 Technical service liability — capped

For claims arising from technical failures of the Service (such as downtime, data loss, or system errors), the total aggregate liability of Aurolabs AB shall not exceed the amount you have actually paid to Aurolabs in the 30 days immediately preceding the event giving rise to the claim.

6.3 Exclusion of indirect damages

In no event shall Aurolabs AB, its founders, directors, officers, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of business opportunity, business interruption, or reputational harm, regardless of the legal theory and even if advised of the possibility of such damages.

7. Indemnification

You agree to indemnify, defend, and hold harmless Aurolabs AB, its founders, directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from or related to:

• Your use of the Service or any Service output
• Any decision made or action taken based on AI-generated reports or analyses
• Your violation of these terms
• Your violation of any applicable law or third-party rights
• Any claim by a third party arising from your use of or reliance on Service output

8. Founder and personnel protection

You acknowledge and agree that no founder, director, officer, employee, contractor, or agent of Aurolabs AB shall bear any personal liability for claims arising from your use of the Service. All liability protections and limitations set out in these terms apply equally to Aurolabs AB and to each of its founders, directors, officers, employees, contractors, and agents individually.

9. Pricing and payment

Paid plans are billed on a recurring subscription basis. Prices are displayed at the time of purchase and are stated in euros (EUR) exclusive of VAT. Applicable VAT will be added at checkout where required by law.

9.1 No refunds

All payments are final and non-refundable. Because the Service generates bespoke, custom content tailored to your individual queries, no cooling-off period or right of withdrawal applies. Each report is produced on demand and cannot be "returned." By subscribing, you acknowledge this and waive any right to a refund.

9.2 Price changes

We may change subscription prices. Reasons for price changes may include, but are not limited to:

• Infrastructure cost changes: Increases in hosting, compute, or operational expenses.
• AI provider pricing changes: We depend on third-party AI inference providers whose pricing is outside our control.
• Inflation: General cost increases affecting our operations.
• Service expansion: Significant new features or capabilities added to the Service.

If we change prices:

• We will notify you by email at least 30 days before the new price takes effect.
• The notification will state the new price, the reason for the change, and the effective date.
• You have the right to cancel your subscription at the current price before the new price takes effect.
• If you do not cancel before the effective date, your continued use of the Service constitutes acceptance of the new price.

10. Acceptable use

You agree not to:

• Use the Service to generate content that is illegal, harmful, defamatory, or infringes third-party rights
• Attempt to reverse-engineer, scrape, or extract the underlying AI models or system prompts
• Resell, redistribute, or sublicense generated reports as a competing service
• Circumvent usage limits, rate limits, or access controls
• Submit content that contains malware or is designed to attack, compromise, or disrupt our systems
• Use the Service in any manner that could damage, disable, or impair its operation

11. Intellectual property

• You retain ownership of the questions, contexts, and inputs you submit to the Service.
• Generated reports are provided to you under a non-exclusive, non-transferable licence for your internal business purposes.
• The Aurolabs platform, branding, software, and technology remain the exclusive property of Aurolabs AB.
• You may not claim that AI-generated outputs were authored by a human or represent human expert opinion.

12. API and third-party dependency

The Service depends on third-party AI inference providers and other external services. We do not control these providers and cannot guarantee their continued availability, performance, or pricing. If a critical provider becomes unavailable or materially changes their terms, we may need to modify, limit, or discontinue parts of the Service. Such events shall not give rise to any liability on our part.

13. Force majeure

Aurolabs AB shall not be liable for any failure or delay in performing its obligations under these terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: natural disasters, war, terrorism, pandemics, government actions, sanctions, power failures, internet outages, cyberattacks, third-party service disruptions, AI provider outages, or AI provider policy or pricing changes.

14. Termination

• You may cancel your subscription and delete your account at any time. No refund will be issued for the remaining subscription period.
• We may suspend or terminate your access immediately if you materially breach these terms. We will provide notice where practicable.
• Upon termination, your right to use the Service ends immediately. We will delete your data in accordance with our Privacy Policy retention schedule.
• Sections 4 through 8 (content disclaimer, warranty exclusion, liability limitation, indemnification, founder protection) survive termination.

15. Changes to these terms

We may update these terms from time to time. For material changes, we will notify you by email at least 30 days before the changes take effect. Continued use of the Service after changes take effect constitutes acceptance of the revised terms. If you do not agree with the changes, you must stop using the Service and cancel your account before the effective date.

16. Governing law and disputes

These terms are governed by and construed in accordance with the laws of Sweden, without regard to conflict of law principles. Any dispute arising out of or in connection with these terms shall be finally resolved by the Swedish courts, with Stockholm District Court (Stockholms tingsratt) as the court of first instance.

17. Severability

If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.

18. Entire agreement

These terms, together with our Privacy Policy, Cookie Policy, and AI Disclosure, constitute the entire agreement between you and Aurolabs AB with respect to the Service and supersede all prior agreements and understandings.

19. Contact

Questions about these terms? Email roberto@aurolabs.ai.

• Company: Aurolabs AB, Stockholm, Sweden