Terms of Use

Effective: 25 April 2026 (sections 23–25 added: API access, Factory CLI, Subprocessors)

These terms constitute a binding agreement between you and Aurolabs AB ("Aurolabs", "we", "us") governing your use of the Aurolabs decision intelligence service (the "Service"). By creating an account or using the Service, you agree to these terms in their entirety.

1. Business use only

If you are an individual acting outside a professional or business capacity, you should not use this Service.

2. The Service

Aurolabs provides an AI-powered decision intelligence platform. You submit questions or decision contexts, and our system generates research reports using multiple AI models and publicly available sources. The Service is a research input tool, not a source of professional advice.

3. Account and eligibility

• You must be at least 18 years old and have the legal authority to enter into this agreement on behalf of yourself or your organisation.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
• One person or organisation per account. Account sharing is not permitted.
• We may suspend or terminate accounts that violate these terms, with notice where practicable.

4. AI-generated content — no accuracy guarantee

Specifically:

• Reports are not financial, legal, medical, tax, or strategic business advice of any kind.
• The Service is a research input, not professional advice. You must not rely on it as the sole basis for any decision.
• Sources cited in reports have not been individually verified by humans for accuracy or completeness.
• The "adversarial review" feature uses AI to critique AI. It is not a human editorial review.
• No representation is made that any output is accurate, complete, current, or fit for any particular purpose.

See our AI Disclosure for full details on how AI is used in the Service.

5. No warranty

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. To the maximum extent permitted by applicable law, we expressly disclaim all warranties, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, and non-infringement
• Any warranty that the Service will be uninterrupted, error-free, or secure
• Any warranty regarding the accuracy, reliability, or completeness of any generated content
• Any warranty that outputs will meet your specific requirements or expectations

6. Limitation of liability

To the maximum extent permitted by applicable law:

6.1 Content liability — zero

Aurolabs AB, its founders, directors, officers, employees, and agents accept no liability whatsoever for any loss, damage, or harm arising from the content of AI-generated reports, analyses, or any other Service output. This includes, without limitation, any decisions made, actions taken, or omissions made in reliance on such content.

6.2 Technical service liability — capped

For claims arising from technical failures of the Service (such as downtime, data loss, or system errors), the total aggregate liability of Aurolabs AB shall not exceed the amount you have actually paid to Aurolabs in the 30 days immediately preceding the event giving rise to the claim.

6.3 Exclusion of indirect damages

In no event shall Aurolabs AB, its founders, directors, officers, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of business opportunity, business interruption, or reputational harm, regardless of the legal theory and even if advised of the possibility of such damages.

7. Indemnification

You agree to indemnify, defend, and hold harmless Aurolabs AB, its founders, directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from or related to:

• Your use of the Service or any Service output
• Any decision made or action taken based on AI-generated reports or analyses
• Your violation of these terms
• Your violation of any applicable law or third-party rights
• Any claim by a third party arising from your use of or reliance on Service output

8. Founder and personnel protection

You acknowledge and agree that no founder, director, officer, employee, contractor, or agent of Aurolabs AB shall bear any personal liability for claims arising from your use of the Service. All liability protections and limitations set out in these terms apply equally to Aurolabs AB and to each of its founders, directors, officers, employees, contractors, and agents individually.

9. Beta program

The Service is currently offered as a beta program. Beta participants are granted limited free credits upon approval. The following terms apply to beta access:

• Beta users receive a limited number of complimentary credits upon account approval. No credit card or payment information is required to use these credits.
• Beta access is granted at the sole discretion of Aurolabs and may be revoked at any time, with or without cause, upon reasonable notice.
• There is no service-level agreement (SLA) during the beta period. The Service may experience downtime, feature changes, or temporary limitations without prior notice.
• Aurolabs reserves the right to modify, suspend, or discontinue the beta program — including its duration, included features, credit allocations, and eligibility criteria — at any time.
• Beta access is limited to one account per person or organisation. Aurolabs reserves the right to deny access if we reasonably believe you have previously participated in the beta.

10. Credits

The Service uses a credit-based system for generating reports and using features. The following terms govern credit usage:

• Credits are consumed at different rates depending on the feature used. As a guide: 1 credit for a Decision Brief, 2 credits for Deep Intelligence, 0.1 credits for a Watch scan, and 0.01 credits for a Discussion or Challenge interaction. These rates may be adjusted as the Service evolves.
• Credits do not expire. Unused credits remain on your account indefinitely.
• All credit purchases are final and non-refundable. Credits cannot be transferred between accounts, exchanged for cash, or redeemed outside the Service.
• Additional credits may be purchased through the Service at the prices displayed at the time of purchase.
• Free credits granted as part of the beta program or promotional offers are subject to the same usage terms as purchased credits.

11. Content rights and data use

Your inputs and reports are yours. However, by using the Service you acknowledge and agree that:

• Aurolabs may use anonymised and aggregated data derived from report activity (such as question categories, usage patterns, and quality metrics) to improve the Service. We will never use your raw questions or report content for this purpose without anonymisation.
• With your express permission, Aurolabs may reference the fact that your company is a beta user of the Service in marketing materials (for example, "trusted by [Company]"). We will never share proprietary report content, questions, or findings publicly without your explicit written consent.
• If you do not wish to be referenced as a user, you may opt out by contacting us at roberto@aurolabs.ai.

12. AI disclosure

AI-generated content may contain inaccuracies, outdated information, or biased analysis. The Service is a research input tool and does not replace professional advice. For full details on how AI is used, see our AI Disclosure.

13. Pricing and payment

Paid plans are billed on a recurring subscription basis. Prices are displayed at the time of purchase and are stated in euros (EUR) exclusive of VAT. Applicable VAT will be added at checkout where required by law.

13.1 No refunds

All payments are final and non-refundable. Because the Service generates bespoke, custom content tailored to your individual queries, no cooling-off period or right of withdrawal applies. Each report is produced on demand and cannot be "returned." By subscribing, you acknowledge this and waive any right to a refund.

13.2 Price changes

We may change subscription prices. Reasons for price changes may include, but are not limited to:

• Infrastructure cost changes: Increases in hosting, compute, or operational expenses.
• AI provider pricing changes: We depend on third-party AI inference providers whose pricing is outside our control.
• Inflation: General cost increases affecting our operations.
• Service expansion: Significant new features or capabilities added to the Service.

If we change prices:

• We will notify you by email at least 30 days before the new price takes effect.
• The notification will state the new price, the reason for the change, and the effective date.
• You have the right to cancel your subscription at the current price before the new price takes effect.
• If you do not cancel before the effective date, your continued use of the Service constitutes acceptance of the new price.

14. Acceptable use

You agree not to:

• Use the Service to generate content that is illegal, harmful, defamatory, or infringes third-party rights
• Attempt to reverse-engineer, scrape, or extract the underlying AI models or system prompts
• Resell, redistribute, or sublicense generated reports as a competing service
• Circumvent usage limits, rate limits, or access controls
• Submit content that contains malware or is designed to attack, compromise, or disrupt our systems
• Use the Service in any manner that could damage, disable, or impair its operation

15. Intellectual property

• You retain ownership of the questions, contexts, and inputs you submit to the Service.
• Generated reports are provided to you under a non-exclusive, non-transferable licence for your internal business purposes.
• The Aurolabs platform, branding, software, and technology remain the exclusive property of Aurolabs AB.
• You may not claim that AI-generated outputs were authored by a human or represent human expert opinion.

16. API and third-party dependency

The Service depends on third-party AI inference providers and other external services. We do not control these providers and cannot guarantee their continued availability, performance, or pricing. If a critical provider becomes unavailable or materially changes their terms, we may need to modify, limit, or discontinue parts of the Service. Such events shall not give rise to any liability on our part.

17. Force majeure

Aurolabs AB shall not be liable for any failure or delay in performing its obligations under these terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: natural disasters, war, terrorism, pandemics, government actions, sanctions, power failures, internet outages, cyberattacks, third-party service disruptions, AI provider outages, or AI provider policy or pricing changes.

18. Termination

• You may cancel your subscription and delete your account at any time. No refund will be issued for the remaining subscription period.
• We may suspend or terminate your access immediately if you materially breach these terms. We will provide notice where practicable.
• Upon termination, your right to use the Service ends immediately. We will delete your data in accordance with our Privacy Policy retention schedule.
• Sections 4 through 8 and 11 through 12 (content disclaimer, warranty exclusion, liability limitation, indemnification, founder protection, content rights, AI disclosure) survive termination.

19. Changes to these terms

We may update these terms from time to time. For material changes, we will notify you by email at least 30 days before the changes take effect. Continued use of the Service after changes take effect constitutes acceptance of the revised terms. If you do not agree with the changes, you must stop using the Service and cancel your account before the effective date.

20. Governing law and disputes

These terms are governed by and construed in accordance with the laws of Sweden, without regard to conflict of law principles. Any dispute arising out of or in connection with these terms shall be finally resolved by the Swedish courts, with Stockholm District Court (Stockholms tingsratt) as the court of first instance.

21. Severability

If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.

22. Entire agreement

These terms, together with our Privacy Policy, Cookie Policy, and AI Disclosure, constitute the entire agreement between you and Aurolabs AB with respect to the Service and supersede all prior agreements and understandings.

23. API access (Quanto API)

If you use the Aurolabs Quanto API (programmatic access via Bearer tokens):

• API keys are personal. They are scoped to your account and must not be shared, embedded in client-side code, or distributed. You are responsible for all activity performed under any of your keys.
• All-inclusive billing. The hosted API uses Aurolabs' own provider keys (Anthropic, OpenAI). The tier fee covers our token cost. You will not be asked to provide third-party API keys, and any keys submitted via headers will be rejected by the service.
• Iterations are the billable unit. One director iteration = one director pass (engine writes, director scores, optionally rewrites). Each run consumes 1–5 iterations depending on depth and convergence. Your tier's monthly allowance, current usage, and any overage are visible at /quanto/console.
• Overage billing. If you exceed your tier's included iterations, the overage is invoiced at the tier's published per-iteration rate. Free-tier accounts have no overage allowance — calls past the included quota are rejected with HTTP 402.
• Concurrency limits. Each tier has a maximum number of simultaneous in-flight runs. Excess concurrent calls are rejected with HTTP 429.
• Subscription cancellation. You may cancel your API subscription at any time via the Stripe customer portal linked from your console. Your tier reverts to Free at the end of the current billing period; remaining included iterations are forfeited.
• Key revocation. You may revoke any API key at any time from your console. Revocation takes effect immediately. We may revoke any key without notice if we detect abuse or breach of these terms.
• Use restrictions. You may not use the API to generate content that violates section 14 (Acceptable use), nor resell raw API access without written agreement.

24. Factory CLI (open source)

Factory is an open-source command-line tool published under the MIT license at github.com/aurolabs-ai/factory. The following applies specifically when you use Factory:

• You run it on your own machine. Factory executes locally. Aurolabs does not have access to your local environment, your provider API keys, or any data Factory processes that does not flow through our hosted services.
• BYOK on the local CLI is your responsibility. If you configure Factory with your own Anthropic and/or OpenAI keys (stored in ~/.factory/config.json), those keys remain on your machine. Aurolabs does not see them, transmit them, or store them. You alone are responsible for the security of those keys and any usage charges incurred against them.
• Optional billing connection. If you connect a free-tier Aurolabs API key to your Factory CLI for the research stage, only the iteration count and run metadata flow back to Aurolabs for tier accounting. Your provider keys, prompts, and rapports remain local unless you explicitly route the research stage through the hosted API.
• MIT license = no warranty. The Factory CLI is provided "AS IS" under the MIT license. Aurolabs disclaims all liability for damages arising from your use, modification, or distribution of Factory, including but not limited to: provider charges incurred by your keys, decisions made based on Factory output, or operational disruptions caused by Factory's behavior on your system.
• Forking is allowed and encouraged. You may fork, modify, redistribute, and embed Factory in your own products under the MIT license. The Factory codebase contains no Aurolabs proprietary engine code; the research engine is intentionally pluggable.

25. Subprocessors and data handling

Aurolabs uses the following third-party processors to operate the hosted Service. Your data passes through them when you use the corresponding feature:

• Anthropic, PBC — Claude (Opus) inference for the research stage of Quanto. Submitted questions and rapports flow through Anthropic's API per their commercial terms.
• OpenAI, L.L.C. — GPT-5.4 (and variants) for the director, brief, scoring, and screening stages. Submitted questions and rapports flow through OpenAI's API per their business terms.
• Stripe Payments Europe, Limited — payment processing, subscription billing, customer portal. Stripe sees your billing details (name, email, payment method, address). Aurolabs does not store your full payment instrument; we receive only Stripe customer/subscription IDs and amount metadata.
• Resend, Inc. — transactional email delivery (magic-link sign-in, run-completion notifications). Resend sees your email address and the message content we send.
• DigitalOcean, LLC — server hosting (Frankfurt region). All Service infrastructure runs on DigitalOcean droplets.

We do not sell, rent, or share your data with parties other than the subprocessors listed above. Submitted questions and generated rapports are stored on your account and may be deleted at any time via the console. See our Privacy Policy for retention schedules.

26. Contact

Questions about these terms? Email roberto@aurolabs.ai.

• Company: Aurolabs AB, Stockholm, Sweden